Shipping Overview
We are committed to delivering your carefully curated lifestyle essentials with efficiency and care. Every order is processed within 1-2 business days after payment confirmation, ensuring your items are meticulously prepared for shipment. Our fulfillment team works diligently to package your selections with protective materials, safeguarding them during transit. Whether you're refreshing your wardrobe or upgrading your accessories, we prioritize both speed and quality in our shipping process.
Shipping Timeframe
Delivery durations vary based on your location and carrier availability. Domestic orders typically reach customers within 5-8 business days after dispatch, while international shipments may require 10-20 business days. Please note that processing times may extend slightly during peak seasons or promotional events. For time-sensitive needs, we recommend placing your order well in advance to accommodate potential logistical variations.
Shipping Costs
We offer transparent shipping options tailored to different order values:
Standard Shipping (10-15 Business Days): $15 applies to orders totaling $0-$60
Free Shipping (10-15 Business Days): Automatically applied to orders of $60+
These rates reflect our commitment to balancing affordability with reliable delivery services across all product categories.
Shipping Regions
Currently, we ship to most countries across North America, Europe, and select Asian markets. Some remote locations or areas with specific import restrictions may not be serviceable. During checkout, our system will automatically verify your address eligibility. Should your region require special shipping arrangements, please contact our support team prior to ordering for personalized assistance.
Order Tracking
Within 24 hours of your order's dispatch, you'll receive a confirmation email containing your unique tracking number and carrier details. This allows you to monitor your package's journey through our partnered logistics providers' online portals. For consolidated shipments, each component will be clearly indicated in your tracking information. Should you encounter any discrepancies in tracking updates, our customer service team can provide additional clarification.
Delayed or Lost Shipments
While we strive for seamless deliveries, occasional delays may occur due to customs clearance, weather events, or carrier logistical challenges. If your shipment exceeds the estimated delivery window by more than 5 business days, please contact us immediately at
[email protected] with your order details. Our support team will initiate a trace investigation with the carrier and keep you informed throughout the resolution process, including replacement or refund options when necessary.
Customs & Import Duties
International customers should be aware that additional customs fees, import taxes, or VAT may apply depending on your country's regulations. These charges are the responsibility of the recipient and are not included in our product pricing or shipping costs. We recommend consulting your local customs office for specific duty rates prior to ordering. While we cannot predict or reimburse these fees, all shipments include proper commercial invoices to facilitate smooth customs processing.